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Vi informiamo che saremo chiusi dal 21 dicembre al 6 gennaio.
Pertanto in questo periodo non sara' possibile creare nuovi ticket.
Il servizio sara' riattivato a partire dal 7 gennaio.

Closed for Christmas and New Years

We are closed from the 21 of December to the 6 of January.
During this period you will not be able to create new tickets.
All services will be reactivated starting from the 7 of January.

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The License Manager

In this chapter we will explain the License Manager page which can be accessed from the website www.mtx-electronics.com after logging in from the menu at the top of the page click on LICENSE MANAGER as you can see below in Figure 1.
Gestore_delle_Licenze
Figura 1: Manu bar visible after you login
Once the license manager page is open, you will find the software you have purchased and the associated license data.
In Figure 2 we find an example of the data reported for the DTC Remover software, while in Figure 3 we find an example for the DPF Remover software.
Gestore_delle_Licenze
Figura 2: License Manager for DTC Remover
Gestore_delle_Licenze
Figura 3: License Manager for DPF Remover
Description of the points identified in the figures:

1. the identification code of the usb dongle
2. the name of the software linked to the usb dongle
3. the status of the activation of the dongle, if it is activated or deactivated
4. the type of license and if there is an online assistance plan combined with the software, see the following:

For DTC Remover you can find one of the following licenses:

   - Standard Edition
   - PowerTools Edition

The credits for DTC Remover included in the assistance plan are summed in the following years only if the subscription is not expired otherwise they will be reset.
Moreover, if the assistance plan is expired, any renewal will be released under the new conditions in force on the renewal date.

For DPF Remover you can find one of the following licenses:

   - PowerTools Edition (for software purchased after 01/08/2017)
   - PowerTools Edition with 4 credits per month that are not summable (for software purchased between 01/01/2017 and 07/31/2017)
   - PowerTools Edition with 12 credits per month that
are not summable (for software purchased until 12/31/2016)

The credits for DPF Remover included in the assistance plan are not summable and are automatically recharged on the first day of the month. Moreover, if the assistance plan is expired, any renewal will be released under the new conditions in force on the renewal date.

5. the activation code required to extend the DTC Remover software license to work with the DPF Remover dongle
   (See this link for more information)
6. the activation date of the helpdesk account that starts the online assistance plan
7. the expiry date of the online assistance plan
8. information that summarizes the status of the subscription
9. in case the subscription has expired and you decide to renew it, just click on the blue box to renew the assistance plan with payment by Paypal
10. the link to see the software page where there is the list of solutions currently included in the software
11. the link to download the FULL version of the software

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