Chiusura per festività Natalizie e Capodanno

Vi informiamo che saremo chiusi dal 21 dicembre al 6 gennaio.
Pertanto in questo periodo non sara' possibile creare nuovi ticket.
Il servizio sara' riattivato a partire dal 7 gennaio.

Closed for Christmas and New Years

We are closed from the 21 of December to the 6 of January.
During this period you will not be able to create new tickets.
All services will be reactivated starting from the 7 of January.

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Purchasing PrePayed Credit

By clicking on this link you will be sent to the online webshop where you can buy prepaid credits with PayPal payment.
These credits will allow you through the helpdesk portal to take advantage of paid services for solutions and control units that are not included in our software's.

These credits will be decreased by Staff members based on the file service required on the helpdesk.
Credits can only be purchased by users of our software that have an account on the helpdesk and have a registered EU company with valid tax identification or that are Extra EU citizens.

Each single credit has the value of 10.00 euros (VAT excluded).

crediti_prepagati

For a detailed description of the credit calculation method and assistance modalities, see the following link

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